- Established2024
- Game Providers58 providers including Pragmatic Play, PG Soft, JILI
- Deposit MethodsPayID, Bank Transfer, USDT/Crypto, EPICPAY
- Support24/7 live chat, email; English & Chinese
How to get in touch
For assistance, contact AUD99 Casino by email at support@aud99casino.click. Email is suitable for questions about your account, verification requirements, deposits and withdrawals, bonus terms, technical problems and responsible gambling requests. Where possible, write from the email address connected to your account so your request can be reviewed more efficiently.
- Account access, profile details and verification questions.
- Deposits, withdrawals and other payment-related enquiries.
- Questions about applicable bonus terms and conditions.
- Website, login or other technical problems.
- Requests for information or assistance relating to responsible gambling.
To help support respond faster, include your account email address or username, a short description of the issue and screenshots if they are relevant. Do not include your password or unnecessary sensitive information. Explain what happened, when the issue started and any steps you have already tried. This can help the team understand the request without needing to ask for basic details again. Support usually replies within 24 hours, although response times can vary depending on the nature and detail of the enquiry. For account security or responsible gambling requests, describe your situation clearly so it can be handled appropriately.
